FX Trading Platform/Exchange Operations Specialist
Description:
About the Role: This position will see you working as a senior member of the Exchange Operations team in New York, dealing with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.
The Exchange Operations Senior Analyst is responsible for:
- Managing Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange. Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients
- Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API onboarding and integration, network, account, and trade flow setups
- Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration
- Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day
- Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines
- Maintain Operational and Technical documentation including API documentation, process documents and instrument and market information documents
- Work closely with the Sales and Liquidity teams to understand and support client requirements
- Build relationships with Exchange Members’ technical support and onboarding teams
- Liaising closely with various internal teams including Sales, IT/Development, Compliance, Liquidity and Finance
Mainstream:
- Work closely with the Sales and Liquidity teams to understand and support client requirements
- Build relationships with Exchange Members’ technical support and onboarding teams
- Liaising closely with various internal teams including Sales, IT/Development, Compliance, Liquidity and Finance
Requirements:
Requirements:
- 2+ years of experience working in Operations or a technical support role
- Experience with FIX protocol and FIX onboarding, Java &.NET APIs
- Experience working with market makers/liquidity providers, Prime Brokers, Market Data vendors
- Ability to understand complex financial products
- Ability to understand Exchange technology and technical concepts
- Ability to work independently, a self-starter, innovative and a team player
- Willing to work weekends when required
- University degree or equivalent
Success Looks Like:
- Ensure excellent service, support and communication to all external parties, including Exchange Members, Prime Brokers and vendors, and to internal departments, by dealing with all queries in a timely and qualitative manner.
- Understand in detail the processes followed for all tasks performed by the team, including end-to-end onboarding of new Exchange members and Prime Brokers.
- In depth understanding of the main functions of the Exchange, including products, features and technology, in order to provide optimal support and setups for client requirements.
- Take ownership and responsibility of technical onboarding and support of Exchange members.
- Add value to the team by creating ideas and implementing ways to streamline existing processes.
Benefits:
Benefits
• 25 days PTO. Smart, friendly colleagues keen to share their knowledge and learn new things from you
• The opportunity to work on a wide variety of projects, including cutting edge technology, and interesting technical & performance challenges
• Annual training trips to our London HQ
• A culture where high quality maintainable code is valued over quick hacks
• Generous funding pot for training courses and conferences
• Competitive salary
• Relaxed dress-code
LMAX Group is an equal opportunity employer and actively seeks to ensure that we continue to attract applications from a diverse range of candidates to reflect the diversity that already exists across the organisation.