Platform Automation Specialist (Service Now)
Description:
LMAX Group is a global financial technology company and the leading independent operator of multiple institutional execution venues for FX and crypto currency trading. The Group’s portfolio includes LMAX Exchange (institutional FX exchange and FCA regulated MTF), LMAX Global (FCA and CySec regulated brokers) and LMAX Digital (GFSC regulated institutional spot crypto currency exchange).
Our mission is to create a level playing field for all participants in the world’s biggest financial markets, through transparent, precise and consistent execution, based on robust trading technology.
We are looking for people who want to help us change the game, not just play it.
LMAX Group fosters inclusive recruitment practices. We are an equal opportunity employer as we welcome everyone to our team. We encourage people of colour, women, people from LGBTQ+ community, and people with disabilities to apply. Please let us know if you need reasonable adjustments at any point in the application or interview process.
Main Duties and Responsibilities of the role
- Support stakeholders in the delivery of integration projects.
- Automate business processes to improve efficiency and enhance the end-user experience.
- Working with teams across the business, you will develop integration solutions, automate workflows, and ensure seamless deployment across on-prem and cloud environments.
- Continuous improvements, specifically around integration of ServiceNow, REST/SOAP API services, and messaging middleware such as Kafka
- Document system architecture, operational runbooks, and technical processes.
- Develop and maintain knowledge of LMAX domain and related financial markets and use this knowledge to challenge, refine, and focus product direction
- Collaborate with Business Analysts and stakeholders to define functional and non-functional requirements for epics and user stories.
- Update and maintain configuration documentation.
- Deploy solutions in development and test environments, collaborating with the QA and Security teams to ensure functionality, quality and compliance with Security standards.
- Should be inclusive, a great teammate and owner of delivery. You will need to be a leader to delivery teams, operations and data analytics.
Requirements:
- Stong experience with Service Now integration with other applications
- Proficient in JavaScript, HTML, Angular, CSS, and AJAX and programming languages such as Python.
- Experience with API management, middleware technologies, and integration tools (both scripted and out-of-box REST API and SOAP web services).
- Proficiency querying SQL databases and schemas.
- Azure and AWS ecosystem experience would be beneficial.
- Proven experience with messaging middleware technologies. Experience with Kafka would be beneficial.
- A strong desire to learn new technologies and passion for creating elegant and functional solutions
- Good knowledge of ITIL processes (Incident Management, Change Management, Problem Management, etc...)
Benefits:
- 25 days of holiday
- Bonus
- Pension contribution
- Private medical, dental, and vision coverage
- Life assurance
- Critical illness cover
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
- Learning and development programs
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Season Ticket Loan