Graduate Technology Operations Analyst
Description:
This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Operations Analyst (1-Year FTC), you will immediately contribute to our global institutional Platform across FX and Digital Assets.
This role is a defined, entry-level contract designed to provide you with high-value IT, commercial and financial markets experience in a regulated, institutional environment. You will be an integral part of the Operations team, providing essential support and directly impacting our IT operations. This position is ideal for candidates looking for a focused, fast-paced IT foundation before pursuing long-term career goals.
Responsibilities:
- Carrying out investigative and repair procedures for alerts on our Linux based applications
- Triaging and problem determination for alerts that appear in our monitoring systems
- Escalation to the 3rd line application teams when required for more complex issues
- Assist with the installation and hardware replacement work at our Datacentres if required
- Be responsible for the accuracy and maintenance of our inventory and hardware lifecycle management
- Manage and respond to day-to-day operational queries and application requests from other internal teams, ensuring a high level of service is maintained.
- Work closely with the Service Desk, Network, Security and Windows teams to streamline the resolution of problems and implementation of fixes.
Requirements:
Essential Skills and Experience:
- An undergraduate degree (or equivalent) in a computing-related discipline
- A keen interest in IT and Computing
- Experience in administering computer systems for home or commercial purposes – Linux Based Systems preferred
- An interest in the financial markets, particularly Foreign Exchange (FX), FX Liquidity and institutional Digital Assets.
- Good communication skills with the ability to articulate complex concepts clearly and confidently.
- Proven ability to handle data accurately and manage administrative tasks with precision.
- Alignment with LMAX Group's core values of transparency, fairness, and precision.
- Prior experience or internships in a professional office environment would be beneficial.
Desirable Skills and Experience
- A demonstrable passion for financial markets, particularly Foreign Exchange (FX), FX Liquidity, and institutional Digital Assets
Benefits:
- 25 days of holiday
- Bonus
- Pension contribution
- Private medical, dental, and vision coverage
- Life assurance
- Critical illness cover
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
- Learning and development programs
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Season Ticket Loan